Schaeffer Family Homes was recognized among the Top Customer Service Leaders within the Residential Construction Industry. Schaeffer has received a 2016 Guildmaster Award for Showing continued commitment to service excellence. GuildQuality, a third party customer satisfaction surveying company based in Atlanta, has powered the Guildmaster Award since 2005 to celebrate service excellence among home builders, remodelers, and contractors.
Schaeffer was one of the over 200 companies recognized by GuildQuality for delivering exceptional customer experiences.
GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. In determining the companies who were recognized with this honor, GuildQuality considers two primary metrics: the percentage of customers who would recommend your business and the percentage of customers who responded. Schaeffer achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
“We are very proud to have won this award for the second time. It is always satisfying to see the hard work of our team here at Schaeffer pay-off with Happy Customers” – Jason Schaeffer
Schaeffer previously won this award in 2013.
For more on the 2016 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.