Our First Responsibility is to Our Customers
To the families that call New Jersey their home. In meeting their needs, everything we do must be of the highest quality. We strive to reduce our costs in order to maintain reasonable prices. Customers’ needs must be serviced promptly, before, during and after their purchase. As a long-time member of our team proudly displays in his office: We must “Always strive to be better”. We must also strive to make our work fun, for ourselves and our customers. For three generations the Schaeffers have focused on customer service and quality craftsmanship at an affordable price. By continually re-working architectural designs and searching for new materials and methods, Schaeffer Family Homes is able to realize this goal. Every Schaeffer Family Home comes backed with warranties including mechanical and structural warranties, as well as a 30-year warranty for the foundation.
Our Second Responsibility is to Our Associates
Everyone must be considered as an individual and as an integral part of our team. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified. We must provide competent management, and their actions must be just and ethical. Our trade partners must have an opportunity to make a fair profit and be committed to the highest quality at the most reasonable cost. We must create a work environment that best supports our first responsibility.
Our Third Responsibility is to Our Communities
This is where we live and work. We must be good citizens – support good works and charities and bear our fair share of taxes. We must encourage civic improvements and better health and education. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources.
Our Fourth Responsibility is to Our Company
Business must make a sound profit. We must experiment with new methods of construction. Processes must be refined, innovative programs developed and mistakes paid for. New equipment must be purchased, new facilities provided and new designs launched. Reserves must be created to provide for adverse times.
Our Fifth Responsibility is to the Environment
As lifetime residents of New Jersey, the Schaeffer family knows the unique environments found in this small state. They believe that home building carries with it a responsibility to create communities that blend with their natural setting, and have been honored with the State Conservation Service Builder of the Year Award. Recognizing today’s need for eco-sensitivity, the firm puts a focus on “green building” and has received several Green Building Awards from the Builders League of South Jersey, as well as recognition from the Preservation Alliance of Greater Philadelphia for the restoration of a vintage home in historic Haddonfield, NJ. Today the company builds homes that comply with the certification requirements of Energy Star Homes and also offers solar panels in selected communities.